I’m assuming it’s gotta be an electrical issue maybe a ground? But I’ve look at everything visible from the top and it all looks good. Oh also for some reason the back trunk won’t open anymore. My wife was trying to drive it the other day and we went through the ringer getting it started and then before she could even go anywhere it died. I’ll go to start the vehicle and it acts exactly like it would when the vehicle would be running but it’s not actually running, lights up and says it’s running but the engine isn’t started!!! Other times it says it’s going into theft mode, I’ll disconnect the battery and wait reconnect it and get it to start maybe once every 10 times. The car has started randomly going dark, all the gauges turn off for no reason.
#2016 cadillac srx problems driver
I feel this defect is a critical safety issue due to its driver distracting randomly and consisting moving icons.So we bought this 2016 Cadillac SRX luxury about two years ago and have had nothing but problems from the battery to the hub and I’m pretty mechanically inclined, but recently I am at a loss. This information may be used by NHTSA during the investigation process. These problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. Below is a list of complaints & problems filed against the. The origin of the fracture is located in the bottom left corner of the panel and no external force or impact is visible and no damage was occurred by me or my passengers. View complaints filed for the 2016 CADILLAC SRX. On, I submitted a complaint to gm asking for a further investigation (case # 84675794778). Porter reported the defect to gm, however, gm did not accept responsibility and refused to recall the component or replace the component. Brown Cadillac and was informed by the service advisor, merle porter, several other Srx owners have reported the same issue, in which gm recognized as a vehicle defect. The digital icons are no longer functional yet the fractures continue to grow and the dashboard is very distracting while driving. The system would sudden begin flashing different icons, swiping from side to side which is very distracting. As the fracture grew it revealed a spider web of fractures distorting the dashboard and affecting the system's operation. The dashboard projects safety, entertainment and automobile operating status (e. Based on all the research I’ve done, here are the most commonly reported problems concerning the 2016 Cadillac SRX: The infotainment screen delaminates (and malfunctions) The infotainment system utilizes a capacitive touchscreen made up of many layers placed together in addition to a glass substrate, sensing electronics, and a protective film. Can you provide me guidance on what to do next, or can you assist in obtaining a response to my case?.Īpproximately 6 months ago, I noticed a small stress fracture appear in the bottom left corner of the central digital dashboard of my vehicle. I will not, this is more about principal at this point than money. I get the impression that this problem may be greater than they want to acknowledge and they are hoping that I will just go away. I have not been discourteous to any of the customer care personnel and therefore, have no idea of why they do not respond to me, even if it was a denial. First roadside assistance shows up and tells me. I have contacted ccc on four different occasions with a promise every time that someone would get back to me within 48-72 hours. Cadillac SRX - 2016 SRX Battery Problems - On Saturday, my 2016 SRX (29, 700 miles) and left me stranded. Immediately received an email stating that she was my customer advocate and would get back to me within 3 working days (email is attached).
Called Cadillac customer care and received a case number. 5 July 2021 passenger side rear wheel bearing failed while returning home from family trip with 40,003 miles on our Srx. Dealer stated that Srx was out of warranty due to time after purchase. Passenger side front wheel bearing failed while returning home from anniversary trip with 37,733 miles on our Srx.
0 kommentar(er)
